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  • What is Ninjacart?
    Ninjacart is a tech-driven B2B Supply Chain Company that sources fresh produce directly from farmers and delivers to businesses within 12 hours.
  • How do we operate?
    Ninjacart has in-house applications for each process which drives the entire Supply Chain.
  • What is Ninjacart's vision?
    Our vision is to build the world's most effecient and largest Supply Chain platform and explore new product categories and verticals.
  • What problems do you solve?
    Ninjacart solves one of the toughest Supply Chain problems in the country. The fresh produce Supply Chain is unorganized and fragmented which leads to malpractice and food wastage. Our value chain improves the lives of all our stakeholders - farmers, businesses, and final consumers - in a meaningful manner.
  • Where are you located?
    Our corporate office is situated in Bangalore and our Business Units in 7 major cities - Bangalore, Chennai, Hyderabad, Pune, Ahmedabad, Mumbai, and Delhi.
  • What is a Ninjacart CC?
    A Ninjacart Collection Centre is a facility located near a cluster of villages that caters to farmers within a 25 km radius. Farmers come to a CC to drop their produce which is then graded, weighed, and sorted to be sent to cities for delivery to businesses.
  • What is a Ninjacart DC?
    Ninjacart Delivery Centres are located in different localities inside a city. After routes are determined, produce gets sent for Last Mile Delivery to businesses from a DC.
  • How can I get a job at Ninjacart?
    You may apply through online job portals or visit our careers page to look for a suitable role.
  • What are the standard working hours?
    You can walk into the office at any time, 24/7. Find the best suited timings that work well for your team and your manager.
  • How flexible are my work hours?
    At Ninjacart, we respect and appreciate the person you are outside of work. We work hard and make way to be more flexible. When work and life events conflict, stay in close communication with your manager whenever possible. We strongly believe in fitting your work into your life rather than the other way around.
  • What are employees rewarded and recognized for?
    Good work never goes unrecognized. You will be interacting on a daily basis with everyone, from the CEO to the Operations Executive. They can tell when you are doing your work well, and good news like that travels quickly.
  • How do I sell my produce to Ninjacart?
    Visit a Ninjacart Collection Centre (CC) close to your farm to onboard. You can also contact 080-39515192 and our agent will assist you.
  • When will I receive my payment?
    Amount will be transfered to your account within 24 hours
  • Is there a minimum quantity required to sell my produce?
    Ninjacart has minimal quantity requirements when compared to local middlemen. This varies with location and type of produce. Visit your nearest CC to understand the requirements for your vegetable or fruit.
  • Who can I contact if I have a problem?
    Contact your local CC Incharge if you have an issue
  • What is grading?
    Our agents at CCs check each vegetable or fruit based on preset grading standards to ensure good quality produce enters the Supply Chain.
  • Do you charge transportation or storage costs?
    No, we do not charge any additional costs.
  • When can I send my produce to a CC?
    You can drop your produce to the CC anytime between 10 am to 4 pm
  • How do I become a Ninjacart Customer?
    Download the Ninjacart app from playstore and register. Once physically verified by our agent, you will be able to place an order.
  • I am unable to register on app, what do I do?
    Please call 080-39515192 to register manually. Once your store is physically verified by our agent, you will be able to place your order.
  • How do I make payment for my order?
    You can initiate an online payment method or pay by cash when our agent comes for collection
  • Who can I contact if I have a problem?
    Contact your Sales Executive in case of any problem
  • When can I return the crates?
    The crates will be collected by our agent at a later time on the same day
  • When will my order be delivered?
    Your order will be delivered the next day from your order date
  • What if I am not satisfied with the quality?
    You can initiate return for any of our delivered products, if you are not satisfied with the quality.
  • My account is blocked, what do I do?
    Your account could be blocked because of payment problems, crate not returned, or any other issue. Contact 080-39515192 and our executives will resolve the issue at the earliest.